CCI creates four new leadership positions
IRON MOUNTAIN – Looking to increase customer satisfaction and grow sales, CCI Systems, headquartered in Iron Mountain, has reshaped its organization into customer-centric teams.
New leadership positions on the management team, including a new senior vice president of sales, will help the organization clarify strategy and better serve all stakeholders.
“As a company, we constantly review how we do things and how we might better serve our customers,” said CEO John Jamar. “We know that always striving to be our best is what keeps our customers coming back. This change reinforces just how dedicated we are to providing outstanding customer service along with innovative, state-of-the-art technology solutions.”
Matt Reath, who has been with CCI since 2000, has been promoted to chief technology officer (CTO). He will identify and track market trends, lead solution and product research and development, knowledge development and retention, team enablement, and manage internal IT operations.
Reath earned a degree from Michigan Technological University and, in 2010, earned the prestigious Cisco Certified Internetwork Expert (CCIE) certification, held by less than one percent of networking professionals worldwide.
“Matt and his team will continue to build our knowledge base with insights into the technologies that drive our customers’ businesses,” said Jamar. “Ultimately, that helps our customers operate more efficiently.”
Rick Hurzeler, with CCI for 27 years, has been promoted to chief operating officer (COO). He will work to ensure operational excellence and develop collaborative management teams to deliver efficient, outstanding performance. Hurzeler will focus on safety and wellness, leadership development, quality, productivity, and program and project management.
“Rick will leverage his leadership strengths to promote customer satisfaction while streamlining operations across the organization,” said Jamar. “He has led the way building operational excellence at CCI and I’m enthused to utilize his talents throughout the organization”
Joe Smith, who has been with CCI since 1997, is a graduate of Marquette University and has been promoted to chief sales officer (CSO).
He leads a sales team of 50 to focus on current customer and vendor relationships, sales strategy development and forecasting, and to secure new business through improved marketing. He will also oversee CCI’s go-to-market sales strategy.
“Joe is a clear strategic thinker equipped to lead the development of market penetrating strategies to bring the best solutions to broad markets and delight customers and make life better,” said Jamar.
Ryan Nicometo, an Iron Mountain native, has returned to the CCI team as senior vice president of sales. Nicometo will develop and lead a centralized sales team, build relationships with customers and partners, and help deliver complete solutions while growing sales. Nicometo has proven his abilities in sales, sales engineering, product management and business development at companies including ARRIS and Motorola Mobility.
“We’re thrilled to welcome Ryan back home to the CCI team,” said Joe Smith, chief sales officer. “We’re confident he will help us achieve a new level of success.”
CCI Systems is a provider of communication network services. With nearly 60 years of experience engineering, constructing, integrating and operating complex networks, CCI Systems is able to deliver flexible, custom solutions for all network platforms.
For more information visit: www.ccisystems.com or call 800-338-9299.