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CCI appoints director of managed services

IRON MOUNTAIN – Brian “Sparky” Farwell has been appointed the new director of managed services within the operations division at CCI Systems in Iron Mountain.

Farwell joined CCI in August 2007 and has held positions in both the networks integration and sales group.

“Sparky brings an up-tempo, customer focused approach to the managed services team,” said COO Rick Hurzeler. “I look forward to his ability to optimize performance, improve processes and structure, while creating an environment of operational excellence.”

In his new role, Farwell be responsible for insuring all projects are executed on time and within compliance of the established scope of work. He will prepare and manage processes, budgets, forecasts, capacity and constraints; implement, maintain and monitor performance and production metrics.

Farwell will also collaborate with CCI’s sales and technology divisions to research, develop, formulate, articulate and deliver the best solution for customers and target markets.

“Every day provides an opportunity to improve our processes and make life better for our employees and customers,” said Farwell. “In order to do this we must be purposeful with direction thru effective management of our varied product offerings.”

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