Dear Heloise: With the economic downturn, one of my friends got furloughed and another got laid off. What’s the difference? — Amy in Pennsylvania

Amy, a lay off is typically the end of the line. You’ve lost your job. Why? An economic recession; the company is not performing well; the company is eliminating positions or closing.

When furloughed, you’re not working temporarily; many retail stores furloughed employees this spring. Your job is typically held for you until circumstances improve. But, due to possible restructuring, your particular job may not be there for you to return to when circumstances change.

Your friends should inquire about their health insurance and other benefits. Most folks will have some coverage after these events. With both circumstances, your friends should be entitled to unemployment insurance. — Heloise

TECH TUESDAY

Dear Readers: Make sure you have some emergency contacts set in your cellphone. In case someone needs to contact a friend or family member, the emergency contacts can be called without having to unlock your phone. This can save precious time. — Heloise

EASY WORKSPACE MAKEOVER

Dear Heloise: Now that I’m working from home, I’ve found an easy, quick and cheap way to freshen up my home office area. A few easy-to-care-for houseplants, bright new light bulbs and even a large mirror on the wall transformed my boring office into an attractive space I love to work in.

Also, the simple addition of new hand towels in the bath revives it, too! — Martha in Georgia

MEDIA MAIL

Dear Readers: You may know the term “media mail” as “book rate.” This is an option you can choose when shipping printed materials through the post office. Request media mail when mailing books, magazines, film and sound recordings, printed music and printed educational reference charts, among other items.

Be sure to mark the package “media mail.” The postal attendant will help you with pricing. Media mail is usually less expensive than first class postage, but it could take longer to arrive at its destination. — Heloise

PACKING THE TRUNK FOR A TRIP

Dear Readers: Are you getting ready to head out on a road trip with the family? What should you pack in the trunk? Organization is critical — you want to find what you need quickly. First, items needed for an emergency should be easily accessible: a fire extinguisher, a reflector, a tire iron and a bottle of water.

Next, a cardboard or plastic box can hold other necessities: a well-stocked first aid kit, gloves, paper towels, a cellphone charger, sunscreen, a folding knife and a box of tissues. Take some time to plan for your trip and stock the trunk accordingly. — Heloise

Send a money-saving or timesaving hint to Heloise, P.O. Box 795001, San Antonio, TX 78279-5001, or you can fax it to 1-210-HELOISE or email it to Heloise@Heloise.com. I can’t answer your letter personally but will use the best hints received in my column.