IRON RIVER – Northstar Home Care and Hospice of Iron River has been named a 2015 Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Honors recipient.

This prestigious honor is granted to home health agencies that are providing the best patient experience.

Established by Deyta Analytics, this prestigious annual review recognizes agencies that continuously provide quality care as measured from the patient’s point of view.

Deyta used the HHCAHPS survey results from partnering home health agencies contained in its database with an evaluation period of April 2014 through March 2015.

Deyta identified HHCAHPS Honors recipients by evaluating performance on a set of 19 satisfaction indicator measures.

HHCAHPS Honors recipients include those agencies scoring above the Deyta National Average on at least 85 percent, or 17, of the evaluated questions.

“The reason why we continue to receive these honors is because our staff members have an excellent rapport with our patients,” said Home Care & Hospice Manager Faye Atanasoff. “We continue to give excellent care to our patients.”

Deyta Analytics acknowledges this home health agency for being proactive with their survey results by leveraging their data to improve the patient experience, and is demonstrating quality to patients and referral partners.