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Beware of scams posing as package delivery texts

Trying to keep up with the latest scams seems like a wearying game of “Whac-A-Mole.”

Michigan Attorney General Dana Nessel recently issued a consumer alert warning Michiganders to watch out for text message scams that aim to obtain personal information. Most recent complaints report that these texts appear from unfamiliar phone numbers pretending to be a package delivery notice from Amazon, FedEx or other services.

“What we know for certain is that bad actors will stop at nothing to obtain our personal information, and it is important that we all stay on alert,” Nessel said. “If you are expecting a package and you receive a text message from an unrecognizable number, independently verify the origin first. Contact the company you purchased from or the individual who sent you the package.”

Above all, don’t click on any link included with the text. “Clicking on the links in these phony texts can provide a gateway for scammers to download malware onto your phone, or to trick you into entering passwords, credit card details, or other personal information that can be used to commit fraud,” Nessel advised.

The recent text messages use similar language and look like this: “FedEx: shipment 71206 update: on the way. Click here: c7fsvinfo/oToaiibv6A. (using different numbers and links in the message)”

Others address the recipient by name, claiming to be an “urgent notice about your USPS package” that’s been waiting for them from a stated date, along with a link. For example: “Jessica, urgent notice about your USPS package 3K9355 from 04/10/2020. Proceed to m4svk.info/UENAnGm4zh”

Earlier versions of this scam contained a link promising information about a missing package belonging to the consumer or to “claim delivery” about a pending package delivery.

Regardless of the message, Nessel insists those who get such text message from an unfamiliar phone number about a package delivery immediately delete the message, block the number and do not respond or click on any links. If the message could be legitimate, call the delivery company directly using a phone number that can be verified.

The Attorney General’s office has received roughly 30 complaints of unwanted text messages since January, with several of those related to the package shipping scam.

The Federal Trade Commission suggests three ways to report unwanted text messages:

— On the messaging app. Look for the option to report junk or spam.

— Those who are AT&T, T-Mobile, Verizon or Sprint subscribers can copy the message and forward it to 7726 (SPAM), free of charge.

— Report it online to the Federal Trade Commission.

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