First National Bank to change north office to digital, call center
IRON MOUNTAIN — First National Bank & Trust plans to convert its location on Iron Mountain’s North Side into a digital banking services and support center, officials announced Wednesday.
The switch will mean the office at 1211 N. Stephenson Ave. will no longer operate as a banking site, though an ATM will remain, according to a news release from First National Bank & Trust.
The change will take effect Friday, Oct. 11.
“As online banking continues to grow, First National Bank & Trust also continues to align and grow to meet these needs,” said David Kashian, president and CEO. “This reinvention of the North Office as a digital banking services and support center will allow us to increase our online banking services and provide the necessary support to our customers for both online and offline services.”
In addition to serving as a technological hub, the center also will employ a full call center support team.
Chartered in 1887, First National Bank & Trust is among the oldest and largest independently owned banks in the Upper Peninsula, with seven locations in Iron Mountain, Kingsford, Menominee and Iron River, plus a First National Trust & Wealth Management office in Marquette. For more information, go online to www.fnbimk.com.