ESCANABA — Navigating Medicare can be tough for many seniors. From prescription drug plans to private health plans, it’s not surprising that people with Medicare are confused about their health insurance and their options.

Fortunately, an organization exists where they can turn to for help.

UPCAP’s Michigan Medicare/Medicaid Assistance Program works with people to help them understand their Medicare benefits, bills, and rights. MMAP services are free, confidential and available to all Michigan Medicare beneficiaries, their families, and caregivers.

Volunteers play a critical role in providing MMAP services and helping seniors and those with disabilities.

Volunteers counsel people about Medicare, give presentations about MMAP, assist with administrative tasks, work on special projects and more. MMAP has an opportunity to match anyone’s interests and abilities.

One U.P. counselor stated: “I like the fact that I can make a difference in people’s lives. They are usually so frustrated and confused when they come to me, but I can help straighten everything out for them, in everyday language that they can understand. They are always so grateful — it’s a good feeling.”

MMAP is looking for dedicated and resourceful volunteers across the Upper Peninsula. Volunteers can be part of a team, meet new people and set their own schedule.

Those looking for a meaningful way to help friends, neighbors, and community can call Rebecca McIntyre, U.P. MMAP coordinator at 1-800-803-7174, or by dialing 211.