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Progress reported on benefits

LANSING, Mich. (AP) — Michigan, whose inundated unemployment system saw 134,000 new filings last week, reported progress Thursday in processing claims and getting money out the door during the coronavirus pandemic.

The state has seen nearly 1.2 million initial applications over five weeks — the equivalent of 25% unemployment — though not all of those people will qualify for benefits. More than $1.3 billion has gone to 820,000 individuals. Another 200,000 claims likely will be certified for payment in the next few days, said Jeff Donofrio, director of the state Department of Labor and Economic Opportunity.

He said Michigan was among the first states to include an extra $600 a week in checks and to provide benefits to newly eligible self-employed and gig workers under the federal coronavirus rescue package. About 17% of the state’s workforce is now receiving unemployment aid, the largest proportion in the country.

“We’ve thrown everything we can at this,” Donofrio told The Associated Press.

People who lost jobs have been frustrated because the crush of applicants has at times overwhelmed the Unemployment Insurance Agency’s website and phone system. The state has added computer servers, more than quadrupled call center staff and trained third-party partners to help.

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