LANSING, Mich. — The Michigan Department of Health and Human Services has selected a staffing vendor and initial pilot program regions for the Michigan Crisis and Access Line that will be available for anyone in the state who needs behavioral health or crisis response services.

The line will be staffed 24 hours a day, seven days a week and will provide Michigan resident with crisis services and non-crisis “warm line” services, informational resources, and facilitated coordination with local systems of care such as Community Mental Health Services Programs, Prepaid Inpatient Health Plans, and other applicable entities. In addition, MiCAL will integrate with treatment registries including psychiatric beds, substance use disorder services, and crisis residential services.

The target implementation for MiCAL is late April 2021 in two pilot regions. MDHHS estimates the pilot will last four months after which MiCAL will be successively rolled out to the entire state. The two pilot regions are the Upper Peninsula led by NorthCare Network and Oakland County led by Oakland Community Health Network.

Through a request for proposal with the Michigan Department of Technology, Management & Budget, MDHHS has selected Common Ground as the MiCAL staffing vendor. Common Ground is a Michigan-based organization in Oakland County. Common Ground responds to crises 24-hours a day, 7 days per week, 365 days a year.

For more information, go to Michigan.gov/MiCAL.