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FNBT opens new digital banking center

FIRST NATIONAL BANK & TRUST has converted its former North Branch location at 1211 N. Stephenson Ave. into a digital banking services and support center. The digital services team are, from left, Mikki Hall, Kayley Farley and Steve Bartolac.
FIRST NATIONAL BANK & TRUST has converted its former North Branch location at 1211 N. Stephenson Ave. into a digital banking services and support center.

IRON MOUNTAIN — First National Bank & Trust has finished converting the former North Branch location at 1211 N. Stephenson Ave. into its digital banking service and support center

Staff now are in place to assist online banking customers as well as to develop and test future banking tech products.

“Technology in the banking industry is evolving at an accelerated rate,” said Steve Bartolac, First National Bank & Trust digital strategy and innovation officer. “To meet this challenge head-on, we have created a digital services team to both manage the pace of change and to service our customers as efficiently as possible. As part of this initiative we’ve converted our former North branch to the digital banking services and support center, complete with a full remodel and technology improvements which will streamline the bank’s ability to support current and new digital offerings.”

In addition to being able to contact the digital services team by phone at 906-774-2200 or by email at digital@fnbimk.com, a recently added mobile app feature now allows customers to contact the team directly with a secure, encrypted in-app messaging system.

First National Bank & Trust is among the oldest and largest independently owned banks in the Upper Peninsula. Chartered in 1887, First National Bank & Trust is a full service, FDIC federally insured bank with six locations in Iron Mountain, Kingsford, Menominee and Iron River, plus a First National Trust & Wealth Management office in Marquette.

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